Financially Legal

I’ve put it off all week, but the time has come. I need to pay our law firm. They do great work and have helped protect our company during difficult times. But paying their bill is not a pleasurable experience.

Conventional wisdom is that there are really only two reasons that marriages end: sex and money. Sex with a client is frowned on and talking about it - except, perhaps as a part of the representation - is probably not a great idea. However, conversations with clients about money can be some of the most important conversations you have with them.

I've had the luxury of being a member of interview panels for many entry level positions and I absolutely love it. If you set the right tone, ask the right questions, and make sure everyone is comfortable, you end up partaking in a great discourse as opposed to just slamming someone with questions. Because these entry level candidates just want a chance to prove themselves, you end up speaking with a number of creative and clever people. Inevitably the same question pops up in some form or another; "What are you looking for in a hire?"

Jacqueline Horani is a lawyer engaged in integrative consulting and plain language law in New York City. Inspired by the integrative law movement, Jacqueline is building a practice around conscious contracting, which focuses on identifying and integrating the parties’ values directly into the contracting process.

Law firms are unique. They have unique processes and strange, sometimes archaic, rules governing the way to handle money. As a result, it's prudent for a law firm to ensure that any electronic payment processor understands and complies with these rules. Below are the most important items to check.

Collection rate is defined as the revenue you actually collect into your operating bank account divided by the total amount invoiced. Typical collection rates for law firms are around 85%, but they vary markedly by firm. Increasing your collection rate is a great way to earn more without actually doing any additional work. 

In times like these we tend to turn to philosophers, poets, musicians, writers and artists for comfort and direction - wise minds that always have an answer for the trickiest of situations and the most uncertain of times. More specifically, Bob Dylan's "The Time They Are A-Changin'" seems more relevant now than ever.

Your old road is rapidly agin'

Please get out of the new one

If you can't lend your hand

For the times they are a-changin'

We at Confido Legal, while in full support of racial equity and civil rights, have taken a moment to reflect on what we could do to make a meaningful impact. We feel that stating our support accomplishes far less than action. Epictetus stated, "Don't explain your philosophy. Embody it." 

Geri Green and Cynthia Chandler have been fighting for marginalized individuals both in and out of courts for decades. In this episode of Financially Legal we talk about how and why, according to the 2019 Clio Trends report, civil rights attorneys bill for so little of their work (20% - the lowest of any practice area) and collect so little of what they bill (80% - third lowest).

Dan Lear was recently interviewed by Mark Homer of legal marketing firm GNGF. Dan and Mark dove into many different topics including: 

• Company culture
• A $70,000 minimum wage
• The Confido Legal platform
• Law firm finance
• Alternative fee structures
• Expectations of the modern consumer of legal services

This week Dan Lear and Emery Wager joined Erin Levine of Hello Divorce and Liam Moriarty of Lawgood to talk the future Legal Tech. 

Seth Bloom is the Sr. Director of Attorney Services at Levelset. If you’re not familiar with Levelset, it’s a company that helps all kinds of contractors, but particularly those in the construction space get paid and focus on what they like to do. It’s most relevant for legal professionals because those contractors often file, manage, and – when things go south - litigate liens. Enter Seth and the network of attorneys he’s building to help those construction professionals sort all of that out; but Seth's story doesn’t start there.

Erin Giglia is the Co-Owner of Montage Legal Group. As you’ll hear, Montage was founded more than a decade ago to exploit a “gap in the marketplace between freelancers and law firms.” Since then the model that Erin and her co-founder Laurie established has been emulated, adapted and admired by firms and freelance legal business across the legal sector.

Written By Devon Thurtle Anderson, CEO of Financial Consulting Firm, Skepsis

When I first left my law practice to become a law firm bookkeeper and financial strategist, I was shocked to discover how many law firms struggle with cashflow.  Even more surprising was that this struggle isn’t just limited to a few seemingly rag-tag solo general practice firms.  To the contrary, when I had a chance to look under the hood at dozens of law firms’ books and financial records – including law firms I had always seen as hugely successful – I learned that almost every law firm has a cashflow problem within any given 12-month period.  So, as part of my bookkeeping and consulting services, I set out to change that.

Back in March I shared three things that I learned from the Small Law Firm Coronavirus Growth Symposium put on by How to Manage a Small Law Firm. At that time, when uncertainty and fear about our current predicament were at its peak, the content of the Growth Symposium offered a powerful reminder to stay positive and focused.

As the country begins, at least in some quarters, to open back up the good people from How To Manage a Small Law Firm are back with another program titled (in a very on-brand way) How to Not Screw Up Your Law Office’s Re-Entry.

Kim Bennett got burned by hourly billing. She lost a bunch of money and, having come up as a young lawyer in a corporate, in-house role, the model didn’t make sense to her. One day she pitched a client on a recurring monthly fee and, to her surprise, they accepted. That’s right, we’re talking subscriptions again. But where the guest from our last subscription-based law practice, Jon Tobin, uses subscriptions in more of a "one-to-many" way, helping lots of clients with a specific set of offerings, Kim has fewer what she calls “premium” subscriptions and they include more comprehensive, regular work with the clients.

Credit cards are a great way to get paid more quickly. The Clio trends report shows that firms who accept credit cards get paid 39% faster than those that don't. 

But credit cards are expensive. For invoice or trust payments where the client enters the card, rather than swiping or dipping, the cost generally hovers around 3%. Furthermore, credit cards are not the only way to provide a high-quality online payment experience.  

Shopping around for better rates can save you a few tenths of a percent, but here are two changes you can make to drastically reduce card fees while still getting the benefit of speedy payments. 

I know you didn’t go to law school to manage financials or be an accountant, but it turns out that your ability to successfully support and represent your clients is contingent upon running a sound business. And Chelsea Williams, founder and head of Core Solutions Group, is dropping some wisdom about how to manage your firm’s finances so that you can worry less about money and more about your clients.

Managing accounts receivable is important when times are good. But when times are tough, how effectively firms turn accounts receivable into cash can be the difference between going under and thriving.

Expert law firm financial consultant, Chelsea Williams of Core Solutions Group has an excellent video outlining four tips for effective accounts receivable management. Below is a summary, but we highly recommend checking out the video.

Subscriptions services for a law-firm? It might be what your clients are looking for.

Jon Tobin is running one of the most innovative law firms you’ve never heard of. Counsel For Creators is an LA-based law firm for creatives and entrepreneurs that sells a subscription to clients. In this episode of Financially Legal we expand upon many of the topics we cover in our 5-part series about subscription legal services (which includes a number of shout-outs to Jon) and talk with Jon about the inspiration behind his subscription legal services plan, how he made it a reality, how (amazingly) it’s morphing into a profitable, self-sustaining community, how he calls his clients "members," and what’s next for his bold firm.  

Dan Price is a big deal. Full stop. And we got him on the podcast!

Dan is the inspirational CEO of Gravity Payments. In 2015 Dan raised the salaries of each of his employees at Gravity Payments to $70,000 annually and, in doing so, he became an overnight business celebrity. He’s been on the Today Show, been interviewed by Trevor Noah, and keynoted hundreds of business conferences around the world. He breaks down how he thinks about company culture, why Gravity Payments is investing in Confido Legal, and how he thinks lawyers can change the world.

Starting back on March 23, RJon Robins of How To Manage a Small Law Firm held a series of free daily phone conversations with lawyers  in response to the coronavirus/COVID-19 pandemic. RJon was his typically direct but his message was hopeful: there is opportunity out there for lawyers and law firms .

In this episode of Clio Matters, Dan discusses different ways firms are navigating the new remote work environment. He lists helpful technology resources and tells us whose ideas he's leaning on amidst the chaos (Nate Silver and RJon Robins of How to Manage a Small Law Firm to name a few).  

We get nerdy this episode talking accounting, trust accounting, and regulatory jazz with Lainie Hammond.  Lainie runs a law firm in Washington State helping lawyers with issues related to IOLTA trust account compliance.

Our lives and livelihoods have changed dramatically over the last two weeks. We’re all hopeful for a swift and significant rebound, but proactive measures will carry the day. Action in crisis can provide a feeling of purpose and normalcy amidst the potentially overwhelming uncertainty. It can also be the difference between going under and thriving.    

There are three sets of rules lawyers need to navigate  when deciding whether to charge clients a fee for paying with a credit card:

Whether your firm is in need of financial assistance or you are working to advise clients through these difficult times, we've compiled a list of local, state and national Covid 19 financial relief programs. 

Today, we're excited to have a conversation with John E. Grant, the Agile Attorney. John is a compelling thinker when it comes to law firm economics, law firm efficiency, and law firm productivity.

Welcome to the very first episode of Financially Legal, with your host, Dan Lear, head of partnerships and marketing at Confido Legal.