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Confido Legal Release Notes - August 2024

by Stephanie Watanabe, COO of Confido Legal
ChatGPT Image Aug 12, 2026, 10_14_42 AM
Key Takeaways
Updated webhook retries automatically resend failed notifications, helping partners receive important payment updates after temporary disruptions.
Trusted domain changes now apply immediately across every existing and newly onboarded firm in a partner’s portfolio.
The Partner Resource Center gives legal technology teams a central place to find sales insights, payment resources, and answers to common prospect questions.
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This release contains updates for webhook retries & managing Trusted Domains

Webhook Retries

We updated our automatic retry process for webhooks.  This ensures that your webhooks reach you promptly, even in the event of temporary disruptions. If we do not receive a successful response from your endpoint, the webhook will be resent according to the following schedule:

  • 5 minutes
  • 20 minutes
  • 60 minutes
  • 1 day
  • Saved to the dead letter queue

Read more...

Bug Fix: Trusted Domains for Hosted Fields

Partners can now better manage their Trusted Domain List. Previously, partners had the option to update their Trusted Domains but this was not replicated throughout all firms in their portfolio in a timely manner. Now your trusted domains will be automatically and immediately applied to all your existing firms and any new firms coming onboard.

Read more...

Partner Resource Center

Are you seeking past Sales Insights or information about the payments industry? You can now find this and much more in the Partner Resource Center, specifically tailored for legal tech teams.
Do you encounter common questions from your prospects?

Submit your questions or challenges, and we will incorporate this content into the Partner Resource Center.

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