Turn Client Payments into Reviews with TrueReview
TrueReview helps law firms automate review requests through email and SMS. Now with Confido, firms can automatically trigger those requests the moment a client receives their settlement, capturing feedback when client satisfaction is at its highest.
How the Integration Works
Here's what it looks like after adding TrueReview to your Confido disbursement workflow:
Send Disbursement
Your firm sends a digital disbursement through Confido.
Client Receives Settlement
The client receives their settlement instantly.
Review Request Sent
TrueReview automatically sends a personalized review request by email or SMS through Zapier.
Client Reviews
The client leaves a review using a direct link to your preferred review platform.
Send Follow Ups
If needed, TrueReview automatically sends follow-up reminders.
Build Online Reputation
Your firm builds a stronger online reputation without any manual follow-up.
Key Workflows
Build review requests into the client moments most likely to generate a response.
Capture Reviews at the Right Moment
The best time to ask for a review is when clients receive their settlement. Automatically trigger review requests at that exact moment to increase response rates.
Eliminate Manual Follow Up
Stop relying on attorneys or staff to hand out review cards or send individual emails. Review requests and reminders happen automatically.
Build a Stronger Online Reputation
Collect more reviews on Google and other review platforms to strengthen your firm's visibility, credibility, and client acquisition.
Flexible Automation with Zapier
Choose exactly which Confido payment or disbursement events trigger a review request and customize your follow-up workflow without writing code.
Why TrueReview + Confido?
Confido and TrueReview work together to turn positive payment experiences into visible client feedback.
Better Timing
Ask for reviews immediately after an important financial moment in the client relationship.
Less Manual Follow-Up
Replace phone calls, printed cards, and one-off emails with automated outreach.
More Review Visibility
Direct clients to Google, Yelp, Avvo, or other selected review platforms.
Measurable Engagement
Track requests, clicks, completed reviews, and campaign performance through TrueReview.
Explore the Partnership
Confido Partners with TrueReview to Automate Client Review Requests
Emery Wager
Confido announces partnership with True Review to automate client reviews at settlement. Capture feedback at the moment when clients receive their money.
