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Interactive Tutorials

Learn by doing with Confido's interactive tutorials. These guided walkthroughs provide a hands-on experience in a simulated environment, allowing you to practice common workflows step-by-step before performing them in your live account.

Interactive tutorials are designed to help you:

  • Learn platform features faster
  • Follow guided instructions in real time
  • Understand best practices and common workflows
  • Build confidence before completing actions in your own account

All tutorials use sample data and do not affect real transactions or client records.

Available Tutorials

How to Create a Disbursement
Learn how to create and approve disbursements, send funds to recipients, and track the status of each disbursement from creation through delivery.

➡️  Launch Tutorial

How to Issue a Refund
Learn how to locate a transaction, process full and partial refunds, send refund receipts, and understand how refunds are funded based on your firm's configuration.

➡️  Launch Tutorial

How to Access Your Billing Statements
Follow this walkthrough to locate your account statements, review the charges and fees listed, and download or share them for your records. 

➡️  Launch Tutorial