We're excited to announce a partnership with TrueReview, a platform that automates client review requests at the exact moment it matters most: when plaintiffs receive their settlement money.
For plaintiff firms, reviews are client acquisition. They're proof that you win cases. They're social proof that drives referrals. But generating reviews at scale has always been manual work. Paralegals hand out cards. Attorneys make follow-up calls. Only a fraction of satisfied clients actually leave a review.
When clients receive their settlement instantly through Confido, that's a great moment to ask for a review. TrueReview captures that moment automatically.
The integration is simple. When a client receives a digital disbursement through Confido, TrueReview automatically sends an email or SMS with a direct link to your review profile. Clients click and review. No manual requests. No forgotten follow-ups. Just reviews flowing in at the moment of maximum satisfaction.
You control the details. Choose which review platforms to collect on: Google, Capterra, or others. Layer in reminders if clients don't review within a few days. The automation runs on Zapier, so setup takes minutes.
Here's the workflow:
Client receives digital disbursement. Payment processed through Confido.
Review request fires automatically. TrueReview sends email or SMS with review link.
Client reviews your firm. Direct link eliminates friction.
Confido was built to solve real problems for plaintiff firms. We handle payments, so you don't have to. TrueReview solves the next problem in that chain: turning satisfied clients into visible reviews.
This partnership extends the value of digital disbursements. You're already giving clients a better experience. Now you capture the upside in the reviews that bring the next round of clients through your door.
TrueReview has been working with law firms for years. They understand the specific needs and importance of reviews. We've negotiated a discounted rate for Confido customers, making the ROI on reviews even stronger.
If you're using Confido for digital disbursements, TrueReview is a natural next step. Reach out to the Confido team and we'll get you set up with an account at our negotiated rate.
You'll need a Zapier account to run the automation, but setup is straightforward. Our team can walk you through it.
Once it's running, you won't have to think about it again. Every time a client gets their money through Confido, they'll get a review request. Reviews accumulate. Your profile strengthens. More clients find you.
Questions about the True Review partnership? Reach out to the Confido team.